Every other day, one of the bolts pops off and we have to tighten them. Non-existent Customer Service, no sign of item!! le . Vous pouvez en savoir plus sur la manière de modifier vos paramètres en © All rights reserved | INDECEMI S.L. Visit this website Ignore all the 4 and 5 star reviews as they are false and read the other reviews which are from actual customers. Placed an order 17 May advising shipping by 13 July. L'employée service client, abrupte belliqueuse à la limite de l'impolitesse. I also tried contacting the customer service number … So I am into day 4 of putting order online! Emails sent in asking to cancel order after discovering all the negative experiences, no response; even just to confirm receipt. I tried to call more than 30 times during 10 different days but the phone is non reachable or keeps hanging up after 6 … Comment les Escrocs vous arnaquent-ils sur les Sites d'Annonces ? Could somebody please get in touch? Ordered the sofa in June. The summer is finishing and I still don’t have my garden furniture. I also tried contacting the customer service number on the website but the line keeps going dead. I have ordered a table several weeks ago. Do not use!! Still no trace of the chairs. SKLUM Team Customer Service Department Duncan 2 reviews. The 100 days will be calculated from the moment of delivery for all orders placed from the 16th of March onwards (this condition is due exceptionally to the current health emergency in the country and can be restored to the PREVIOUS 14 da… This company is awful. Your safety is important to us. I have ordered a table several weeks ago. We ordered 4 stacking garden chairs with a guaranteed 72 hr delivery and no Covid 19 disclaimer.

Avis clients de Sklum | Moyenne de 8.8/10 calculée à partir de 296 avis clients pour sklum.com. Thank you so much for sharing your experience with us! À ce jour, le constat est simple: pas de marchandises + pas de remboursement= VOLEUR. Having delved into other peoples experiences I am beginning to suspect that this is a fraudulent company. Customer service is hopeless, really, really non-existent. Not by mail, not by email, not by phone, not by chat, not by online form. SKLUM The delivery was good and the chairs look good put together, BUT, nuts and bolts keep coming loose! Could you please let me know when I will be recovering my order.

I tried to call more than 30 times during 10 different days but the phone is non reachable or keeps hanging up after 6 minutes of waiting. Customer Service Non Existent like my package. FURIOUS On the website it says I have received but it was never delivered. J’attends de vos nouvelles rapidement .

ITEMS ARE COOL. Could somebody please get in touch? Having delved into other peoples experiences I am beginning to suspect that this is a fraudulent company. I want my refund! Service client injoignable en France comme en Espagne. Phone 020 3769 2694 Mo - Fri: 10:00 - 17:00 Today I received a package with just the top. £600 down!! Ordered the sofa in June. What kind of business is this!??? I have reached out to customer service and have not had a response.

Pour en Savoir + Se faire rembourser en cas d'arnaque, c'est possible avec le Chargeback ! Do not use!! Sklum Team. There are a number of reasons to return a package. I called the phone number and it’s disconnected, emailed them countless times and get a generic answer but no one taking the time to explain where the items are . FURIOUS I can barely give Sklum one star. I have been trying to get hold of Sklum over the past couple of days via email and phone in regards to an order I placed 1st August. Could you please let me know when I will be recovering my order. I got an answer here straight away that I would be contacted.

The sofa was apparently dispatched last weekend but still no sign. All rights reserved. Maintenant cela suffit ! Apprenez-en plus sur leurs expériences et partagez la vôtre ! The sofa was apparently dispatched last weekend but still no sign. 0 stars from me! I am very disappointed by the after sales service because it has now been almost a month that I ordered and my package has still not been delivered. Brilliant service from beginning to end, ordered four chairs and they were with me within the week, good value and look lovely. I am now in the process of trying to get my money back through my bank and also getting hold of trading standards. R. M. VALENCIA Tome 9754 Book 7036 Page 121 Section 8 Page V-158159, 1st Inscription Une belle arnaque pour utiliser des liquidités pendant 6 semaines. Commencez à découvrir tous nos avantages en tant que client. The contact form does not send through to them and the phone number doesn’t work!!!! Could you please give me an update on my order please. This is not a legit organisation. I am very disappointed by the after sales service because it has now been almost a month that I ordered and my package has still not been delivered. I’ve tried calling, phone has dead tone. I have been trying to contact the company via the telephone number of customer service which does not work and several emails which so far had received no reply. Good quality and very comfortable! Although my order took a while to reach me and the communication re shipping was somewhat vague, I did eventually receive my furniture and am very pleased. I called the number today (Portugal: 215561068) and waited for an hour and a half to try and speak with someone, with no avail.